BloodHorse.com

Want New Fans? Make It Simple - By Gary Popoli, Ph.D.

36 Comments

  (Originally published in the January 22, 2011 issue of The Blood-Horse magazine. Feel free to share your own thoughts and opinions at the bottom of the column.)   

GARY POPOLI, Ph.D., has been a racing fan and handicapper for 40 years

 Why hasn’t the Thoroughbred industry done everything in its power to make the game simpler instead of more complex? And why hasn’t Thoroughbred racing taken a hard look at every facet of the game that would enhance the possibility of luring new fans rather than driving them away?
In an industry that is not only desperate for new fans but hard-pressed to hold on to the ones it has, racing has unknowingly created yet another obstacle for patrons to overcome—the types of bets that one can make and the denomination of those bets.

Racing has created such a level of diversity among racetracks and their betting options that patrons new and old continue to wonder why there are different types of bets and different minimums for those wagers depending on the track. Racing as an industry needs to realize a more simplified, unified, and universal betting menu is much more appealing to the fans than the present “a la carte” betting options being offered. Creativity in providing fans with a variety of exotic betting options is one thing, but having different options at different tracks for different minimums is confusing and puzzling to say the least. It can be downright discouraging to bettors.

In today’s world of slot machines, table games, poker rooms, and sports betting, racing must make attracting new fans and keeping the ones it has its top priority. Otherwise, the sport will collapse. Bettors, especially new ones, are looking for uniformity, not inconsistency. Just understanding all of the different bets at one track is challenging enough. The novice bettor at a racetrack is similar to the first-time craps player. The endless variety of wagers to be made on each roll of the dice can be more than intimidating; it can be frightening to the point that the potential new customer simply gives up and walks away from the table.  

With so much wagering being done online and with fans’ having access to multiple tracks, the novice racing fan faces a plethora of bets and different minimum wagers. For example, isn’t it confusing that tracks in West Virginia offer only $.50 superfectas, Maryland tracks only offer $1 superfectas, but tracks in New York, California, Florida, and Kentucky all offer $.10 superfectas? In addition, Indiana and Kentucky tracks offer $.50 Pick 3s, but New York, California, Florida, West Virginia, and Maryland offer only $1 Pick 3s. The list goes on, and the confusion mounts. Some tracks have only $1 Pick 4s; some have $.50. Some have $1 minimum win, place, and show bets; most others have a $2 minimum. Some tracks offer quinella wagering; some don’t. And only a select few tracks offer Pick 5, Place Pick 8, Pick 9, Pick 10, and Super High Five wagering. Unless one is a daily track patron who also wagers on multiple simulcast signals, the likelihood that one is familiar with and understands this list of options is huge.

The racing community is risking the loss of promising fans by complicating the core purpose of the patron’s attendance, which is betting. How nice it would be for the new as well as the experienced bettor to be offered a standard betting “menu” that carried with it standard “fare.”

Suppose all tracks in the United States offered the same 10 wagers for the same minimal bet? For instance, what if every racetrack in the country offered win, place, show, and Pick 6 wagers for a minimum of $2; daily double, exacta, triple, Pick 3, and Pick 4 wagers for a minimum of $1; and superfectas for a minimum of $.10? The simplest approach is the best approach.

Removing as many barriers in the racing industry as possible and making the game simpler can only help to lure more fans to its base. If the potential new fan becomes discouraged and walks away from the sport because of its complexity just like the new craps player, the fan base will continue to decline and eventually fade away altogether. The sooner we can standardize as many aspects of the game as possible on a national level, the better.
Would it be safe to say “united they will stand and divided they will fall?”

36 Comments:

This is a good point but I think it is a fringe issue, meaning it is about 8th on the list of things that need to be done.  The analogy was craps was a good one but I don't see any casinos reducing the number craps tables for simpler bets like 3 card poker.

Brian Russell 19 Jan 2011 9:54 AM

"Want New Fans?" Are you kidding?! Take care of the ones you have. Leading trainers suspended for using illegal substances, (Dutrow, Mitchell, O'Neil) to name a few. Life at Ten, remember her! The stewards have turned their back on the racing fans. Higher takeout in California, horse player boycott. New fans are you Kidding!!

RayJay 19 Jan 2011 10:31 AM

This man is 100% corect . I see this confussion every day as a mutuel clerk in the industry for 30 years at the tracks in california.I also belive that to get more people at the track have free parking and also hand out free programs .1$ beer, soda and hot dogs   every day . Now the  amount of money put through the windows will far and i mean far exceed  the freebes.its a no brainer

fba con 19 Jan 2011 10:53 AM

Table minimums differ from casino to casino.

While you might have something regarding explaining the types of bets/how to read a program to new patrons - I don't believe bet minimums have any impact on a fan's enjoyment once they get to the track.

I don't leave Las Vegas because I can play a $15 minimum at a craps table at Caesars and only a $20 minimum at the Wynn

JLR 19 Jan 2011 11:15 AM

I don't see how this can be a significant issue.  Racetracks offer a wide variety of betting options, which appeal to all levels of experience.  Most newcomers (friends/family of mine) that I have brought to the track stick to the simple win/place/show bets until they are comfortable with them and want to give an exacta or trifecta a try.  Once comfortable with those, they move on to other things.  Not everyone has to understand every option right away, that would be ridiculous - like trying to teach them how to read everything in the form and learn exactly how the industry works right away.  I also doubt too many newcomers go nuts with betting on a variety of tracks at once, either.  Start small and work your way up.  

I don't think you can make it any more simple than it already is.  And many tracks offer a large support system to teach people how to bet.  Once you can grasp the basics, different prices for superfectas, or whatever the case may be, can be pretty simple to figure out.

I think the industry needs to take more time in hiring younger, ambitious, passionate people who are willing to put in the time and effort necessary to attract new players and sustain old ones by improving the racing experience as a whole.  Hiring family members or "yes men" is never going to get racing anywhere.  Organizations within the industry also need to stop with their tiny, individualized marketing programs and start pooling funds together with other organizations to launch larger marketing campaigns that actually reach a new audience the tracks need.

Equination.net 19 Jan 2011 11:44 AM

I've been a racing fan for well over 40 years. Here's some of my thoughts. First of all, handicapping use to be fun. I use to felt real good about handicapping a winner. Back in the day you could read the racing form, and come up with 3 logical horses with a shot to win a race; however, none of  logical horses win! The horse that doesn't show a thing ends up winning the race, and the handicapper ends up scratching his head in wonder. The racing form has a world of info on horses entered in races throughout the country, but the way horses run nowadays, the racing form is a worthless newspaper!!! I guess what want to say, and I hate to say it, but trainers are cheating!!! I've seen trainers have a "winning" percentage of over 40 percent annualy....that is ludicrous. I use to go to the track 3 to 4 times a week, sometimes more, but that's crazy nowadays cause horses just dont run on form now. As far as I'm concerned, the racing industry will die if nothing is done about all the medications, and the cheating trainers. Is really sad too, cause I'm not gonna go to the track, and invest my hard earned money on a racing form, only to watch horses that dont figure win the race.

Tony 19 Jan 2011 11:57 AM

Reduce takeout on mutiple horse and multiple race wagers down to a flat 20% or lower. Why should a two horse play cost more than a three or fourse horse play? Stop past posting and late batch money into the pools 20 seconds into a race.  Treat loyal clients with a reward/rebate program so they stop leaving the actual venues.

mg 19 Jan 2011 12:00 PM

Its not just betting. Racing needs a single governing body. Uniform rules and regulations, and eliminate all drugs, other than lasix. Another thing is why does it cost upwards of 20 dollars to get into a track so that you can give them your money? i dont have to pay a cover to go to a casino in vegas.

Evers 19 Jan 2011 12:04 PM

Well written and certainly a big issue however there are far bigger issues.  The biggest issue with finding (and keeping) new fans is making sure we have good, quality  racing.  Here in California we are "treated" to 4, 5 and 6 horse fields on a daily basis.  Santa Anita ran a Stakes race a week ago with only 3 horses. Short fields are not much fun to gamble on and usually result in very low payouts.  That, coupled with what happened with Life at Ten in the BC certainly turns away the fringe fans.

RichieD 19 Jan 2011 12:50 PM

yeah wagering is confusing...so if i wanted to play a picks six wager for $2, does that mean that it only costs $2 ? But lets say out of 4 of those races I want to box in another horse...then that makes a pretty expensive bet right? With a very high chance of losing! This is why I don't bet. If bets were more attractively priced then maybe i would play more. Until then i will just watch.

shesfast 19 Jan 2011 1:12 PM

I also slightly agree with another poster about horse safety and integrity of the sport. No drugs, no cortisone, and mri's, and x-rays for horses that are competing in major races like breeders cup and triple crown. If a horse isn't right scratch it please even if it is the favorite. I had talked some friends into watching the breeders cup. the first race they watched a horse got injured, they changed the channel...wonder how many other people changed the channel.

shesfast 19 Jan 2011 1:18 PM

Yes bet minimums do matter especially to new fans. It's not like average joes like me have money to just throw around. How much fun can i really have with 20 bucks at a race track? If i decide to spend 20 dollars that really inst going to get me very far especially if i want to bet. How much does it cost to get into the track? How much is something to drink or snack on going to cost? What about the cost of a racing program? Wait my 20bucks is gone before i even made it to the window! GAh!!

shesfast 19 Jan 2011 1:25 PM

I agree with Brian, this is about tenth on the pecking order. The first thing racing needs to do is unite all the different factions who represent the game and get them to the table and start putting together a collective bargaining agreement. One that is fair and works for all sides. After that you just change one thing at a time, and keep moving forward. I feel their is plenty of wealth to go around it just needs to be redistributed differently. And when those things start happening then you'll see a product that will start to bring fans back to the racetrack. There's nothing like being on the fence at the racetrack at the start of a race and listen to the thundering roar of hooves pounding on the dirt. The force and energy these animals create is astounding and mesmerizing. It's sheer beauty.            

SPLITSOF12 19 Jan 2011 2:02 PM

Most new players stick with the easy bets (WPS, Exacta, Tri) and progress to P3 and P4, etc. The fact that bet minimums are different is just a non-issue and is no factor is whether people stick with the sport or bail.

However, i do think betting is much harder than handicapping, but it has little to do with the bet minimums. It has more to do with having the right horses and not betting ENOUGH money.

EQUINE PAPARAZZI 19 Jan 2011 2:25 PM

I have been a mutuel clerk in so.ca.for 30 years .To get more people in the gates you must give them free programs, free programs , 1$ beer ,hotdogs and sodas.The extra $ generated through the windows will bring in a profit  which is what its all about .Also as a clerk i find that appx 15 to 20 % of the new costomers do have some confussion about the bet types and the different amounts to bet for different tracks

fbacon 19 Jan 2011 2:29 PM

Racing still has Win, Place, and Show Bets the simpliest bets possible. If you want to draw more fans to horse racing reduce the number of race tracks, racing days to 3, and have more night racing.

Dan 19 Jan 2011 3:18 PM

While I understand that horse racing a betting industry and I know most "race fans" are the people who bet on a regular basis, there are a few of us that, while we may gamble occasionally, realy are just race fans because we like to watch the horses.  Unfortunately, unless you pay the extra money to have either TVG or HRTV, you will see very few races on televison.  I have TVG and watch quite often, but I rarely ever bet.  I do not live near a track, but attend the low level races at the fair each year.  Here are my observations.  Betting on races can be fun, but if you have no clue what you are doing, there don't seem to be alot of people that will just help you out (for free)everyone wants you to buy something that teachs you about handicapping.  For the casual better, we just want the basic info and maybe someone to show/tell us a few pointers, that's it.  I don't plan on making my living as a gambler at the track -- I go there for fun.  While much is made of the gambling side -- I want to see the horses --owners and trainers need to take a cue from the Zenyatta team and try to attrac the rest of us.  We would come to the track more often if we could see the horses up close, interact with the trainers, jockeys, owners.  Why not have some play days at track where people can just come a watch workouts and such and meet and greet days where people can come and learn about horse racing.  I have been watching racing since I was a child, I am now 53 and still love the horses.  I have owned horses in the past, not race horses, but I did a little barrel racing years ago.  Anyway, I like to just watch the races, there are others like me out there, but no one really tries to get us out to the track -- even if we don't always bet, we are still spending some money at the track and if we enjoy the day, we will come back.

Gia 19 Jan 2011 4:52 PM

Another one of the major issues with attracting new fans/bettors to our great game is the very way we display the odds and the way we payout.

Get a new person to the track and they see the odds 9/5, the first question they ask is "what do I get if I put a dollar on?". Most people don't understand fractional betting and to be honest an understanding of it should not be some rite of passage that we put people through. Put up $2.80 on the screen and they would immediately understand what they would be getting for their $1.

Payouts are also counter intuitive. If you can bet $1 why is the displayed payout based on $2? Standardize the payouts to $1 across all tracks and again it would make things a lot easier for all.

Byron Rogers 19 Jan 2011 5:48 PM

Rather than eliminate breakage & reduce takeout, tracks simply create more wager types at cheaper levels to encourage betting pennies rather than dollars. Greedy bastards are only interested in getting the last dime as quickly as possible. Occasional hotdog/beer specials, bobblehead giveaways & occasional free parking/entry is the limit of their imaginations for attracting bodies. More scams rather than solutions. Most think cheating is good for them. Imagine that.

SimplyNotSureRU 20 Jan 2011 8:29 AM

I agree wholeheartedly with decimal odds. If the stock exchanges can switch over so can the horse racing industry. I also agree with the above that promoting it to the younger crowd with $1 beer nights is a good idea as well. Most newcomers just want to bet WP or show. While 10 cent standard for superfectas might be good for the game I don't see it saving the horse racing industry.

Sir Barton 20 Jan 2011 8:48 AM

GARY:

Horseplayers are smarter than you think. It does not take more than one look at the offerings to see what bets are available at a given track. Also, most people tend to bet on the same 2 or 3 tracks, not on multiple tracks.

But here is an idea. If I look at the Sporting Life online I can see the past performances of the horses racing in England and Ireland. Why can't the tracks in America put the past performances online?. Why must I first buy the past performances to determine whether a race is worth betting on?

JerseyBoy 20 Jan 2011 9:56 AM

Oddly enough, British betting (most of it with bookies who don't contribute a percentage to purse support) uses odds far more confusing than the US tote. 11/3, 11/4, 100/30 ('Burlington Bertie', according to McCriric), 8/13, 6/4, 4/7, 7/4, 13/2, 15/2, 9/4, 15/8, etc. Bettors demand to know their odds more exactly, it appears. Everybody else in the world, of course, uses decimals.

Pedigree Ann 20 Jan 2011 10:33 AM

Forgot to add that I, too, have a Ph.D. Mine is in statistical mathematics; what's yours in, Gary? Marketing? Engineering? English Literature? Agronomy? Point is, if it's not in a field that is germane to the point, why mention it?

Pedigree Ann 20 Jan 2011 10:40 AM

As a veteran horse player I dont see the different wagering options as deterrent. The short fields in major stakes races are what discourages me and a lot of my fellow handicappers. Fringe and novice players who may not yet grasp exotics would appreciate the bigger payoffs from larger fields on a consistent basis as it is easier to bet an exacta than say a pick 6

Dwayne 20 Jan 2011 11:17 AM

Dr. Popoli

Good beginning at getting to the "root causes" of racing's problems. Clearly a national leadership for racing like that being proposed would help with your points. Also, racetracks are woefully poor at educating new fans. NTRA once estimated that there were over 29 million racing fan in the country. Yet, when we  count the number of core or serious players we can count barely a fraction. For sake of the bottom line, the industry seems to be focused on that cohort. What about the others who love our sport and need our help to get engaged? We at ThoroFan (www.thorofan.com) are interested in bringing these folks to the game and teaching them what a wonderful sport and game we have. Check us out!

ThoroFan 20 Jan 2011 11:37 AM

I don't think that diverse betting options scar the fans. There are all levels of betting,and for the new comer as well as the pro.

I agree with those who said

"Stop the drugging & cheating"

If you ask anyone on the street why they don't attend races or bet,the first thing said- 98% of the time- "Racing is crooked "

How do you stop a cheater from feeding a horse green potatoe peels to make him sick-they don't test for green potaoe peel- and the many other ways that cheaters use.

Severe punishment must be given,severe enough to make a cheater change his ways, or be thrown out in ALL racing states.

This preception can be changed BY TAKING ACTION & letting the public know that the industry does care enough to change the rules to harsh punishment. IE: That we in the industry DO care about the horse & his welfare.

Sunny Farm 20 Jan 2011 12:01 PM

I don't really see this as a key reason why racing is losing its fans and failing to attract new ones. To me, the biggest problem is that in most cases, the minute you fall in love with a racehorse, he or she is retired. We've been blessed to have some recent exceptions, like Zenyatta and Goldikova. But they are exceptions. How long would baseball and football retain their many fans if half the teams' players retired each year? Not long, I suspect.

arlingtonfan 20 Jan 2011 4:47 PM

Gulfstream Park is now having 7am breakfast with a jockey or trainer on Saturdays. Participants can watch the horses work out and can learn from the pros.

What a terrific way to educate the public.

It's ashame that too many people intimidated by horse racing. More tracks need to teach basic handicapping and how to read the track program. One needs to know the basics of what surface the horse does best on, the win and loss records, the times, and history of that horse. Also, learning to read horse body language in the paddock is often a good predictor of how that horse will do in a race.

I have so many fond memories of the time I have spent at the track. And I will never forget the efforts of so many talented horses, trainers, and jockeys.

I have met people from all around the country and the Caribbean. And have been fortunate enough to meet owners, groomers, and some very knowledgeable trainers and handicappers.

Terri Z 20 Jan 2011 11:01 PM

I am a huge racing fan but don't care much about betting.  I attend the races every chance I get.     My ideas are coming from a horse lover perspective.  Breakfast with the Works at Keeneland and Dawn at the Downs at Churchill are really fun events.  Tracks should do more to let the fans get close to the horses.  I did a backstretch tour of Churchill Downs and you couldn't even walk around the barn area.  Also, some trainers had screens up so you could not even see their horses. I understand that all horses are not good candidates for visitors but a good number of them are.  I have visited many farms and have never had a scare of getting bitten or anything.  I think people should learn from the Zenyatta sensation.  Just look at the number of women/girls who are following her and checking her website.  All little girls love horses and they all grow up into big girls who still love horses.  It seems that too much emphasis is put on betting and the regular fan is ignored.  Downs after Dark has been successful.  Those are the kinds of things that are going to keep racing going in my opinion.  I just don't see that gambling changes other than allowing slot machines or casinos really helping that much. Lastly, the comments above about cheating and so forth really do affect this sport.  I only have one friend who watches racing with me.  All my friends shame me for watching because they say the animals are mistreated and sent to slaughter.  That is the perception of most people.  Huge Black Eye that should be addressed.

MC 22 Jan 2011 12:33 AM

Oh! YEA...LIFE @ TEN(useless stew-warts/vets)..."THE CHEATERS & REPETERS"...A LOT LONGER SUSPENSIONS...JAIL TIME...A HUGE STEP N THE RITE DIRECTION & BUY ALL MEANS GET A REEL PROMOTOR(V8) THAT CAN PUT A REEL FACE ON OUR "NATIONAL TREASURE"...ALEX WALDROP & THE NTRA DOES KNOT HAVE A CLUE???(HES N WAY OVER HIS NOGGIN)... LONG LIVE THE KING BABY!!!...ty...

Bellwether 22 Jan 2011 5:50 AM

Sunny Farm I am in total agreement with you. It's really a disgrace that after the Life At Ten episode at the Breeders Cup that Pletcher could still be eligable for the Eclipse award. And to have him win the Trainer of the Year award is a travesty.

And poor Ned Evans (deceased owner of Quality Road) can no longer voice his opinion especially since Quality Road (another Pletcher trainee) was not acting right before the Breeders Cup Classic and was pulled up.

There needs to be some credibility and accountability when it comes to horse racing. And its especially disgraceful for all these questional goings on at the Breeders Cup to be going on at Churchill Downs; Churchill Downs is supposed to be the epitomy of all that is great with horse racing.

There needs to an independent commissioner of horse racing to oversee the "overseers".

Terri Z 22 Jan 2011 10:56 AM

RayJay nailed it....they could have done an autopsy on Life At Ten by now. It seem obvious that KY people are hoping the racing public will forget that BC race but it's not going to happen. That is what the non-racing public has taken home from the BC and they still wonder what happened and why no official results of the investigation ( if there is one) have been forthcoming.

Two other points regarding new and existing race fans... most of these people realize that no one can possibly train 100 plus horses. That has got to go. Second, I watch 2 TV shows showing horseracing fairly regularly. I listen to the talking heads give bets, etc. Last week, one of these heads made comments about a group he has put together to buy/ claim horses and Baffert is the trainer( I believe). These shows need to present a daily disclaimer for each host so we know where their interests really are... this is particularly true when they begin telling the public what horse s/b HOY even if they don't have a vote. They still influence opinion.

I'm finished...for now!

Pboo 24 Jan 2011 9:59 AM

Terri Z, Quality Road hadn't run since the last weekend in August. He wasn't fit enough to go past his comfort zone of 9f on a contested pace, something he has rarely had to contend with. It was clear he was going to get burned out on the lead with other front runners to contend with. You can get away with 'fresh' in sprints and miles, but not in an end-of-season 10f, when the rest of the field is more battle-tested.

Pedigree Ann 24 Jan 2011 10:15 AM

Agree with Arlington fan.

Second you start following a horse of they go..

Johnny 24 Jan 2011 3:17 PM

I agree with most above. This issue is peanuts compared to others facing the industry. I knew the difference between a $1 tri, $2 tri, DD, Pk3, etc by the time I was 10-years-old. I’m pretty sure any new patron to the game can figure the current system out, assuming they have the smarts of an average 3rd grader.  

Smugness aside, I agree that we have to find a way to attract new fans to the sport. I became a fan because my dad was a fan. Now that I’m 29, I only have a handful of friends who give two hoots about the sport (or even consider it a “sport” for that matter). That tells me that they will not be passing on the passion for the sport that my father passed onto me. It saddens me to think of our great sport dwindling to the popularity levels of, say, soccer.

I don’t have the answer, but I have a suggestion…I’d like to see a “state of the union” forum on HRTV or TVG. I’d like to see racing officials, breeders, owners, trainers, jockeys, and most importantly, fans, be involved in a roundtable discussion on what can be done to improve the horse racing industry. Why has this not been done?

@STLdustin 25 Jan 2011 4:38 PM

I agree with the comments about the stars of horseracing being retired just when we get interested in them.  Someone on another blog suggested that a stallion should be a minimum age (say 5 years old) before his progeny could be registered as Triple Crown eligible. This might at least get an extra year of racing out of some horses.  The other big problem seems to be the stamina of today's horse.  I don't have any answer for that.  Any suggestions?  One thing that has been in my mind is limiting the number of covers per year for an individual horse.  Or does the market place do that sufficiently?

Carol M. 27 Jan 2011 8:39 PM