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Customer Service - By Dan Liebman

16 Comments
The blog software being used by Daily Racing Form on its Web site never experienced a problem with only allowing 100 comments on a post until Steve Crist asked readers how they perceived medication issues in Thoroughbred racing. ...

Get a Handle - by Dan Liebman

12 Comments
The single most significant number relative to a racetrack's business is handle. Pure and simple. It not only fuels the second-most-important number--purses--but is clearly reflective of the acceptance of a track's racing product by the wagering public....